Urban Loritz Platz 1 | 1070 Vienna | T +43 1 533 78 05 | restaurant@franks.at

The protection of your personal data is very important to us. We process your data exclusively on the basis of the statutory provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing on our website.


Access data is collected each time the website is accessed and stored in a log file on the server. These data include:

  • IP address
  • Date and Time
  • Referrer URL
  • Name of the file
  • Amount of data transferred
  • Browser and operating system
  • Access status (file found, file not found etc.)

This data is used for statistical evaluations, to ensure security and to optimize the website. The IP address is only evaluated if there is a suspicion of illegal use. The log data is deleted after seven days.


with the help of the browser. They do no harm.

We use cookies to make our offer user-friendly. Some cookies remain stored on your device until you delete them. They enable us to recognize your browser the next time you visit.

If you do not want this, you can set up your browser so that it informs you about the setting of cookies and that you only allow this in individual cases.

Deactivating cookies may restrict the functionality of our website.

The following cookies are in use:

Name: _ga
Duration: 2 years
Description: Used to distinguish users.

Name: _gid
Duration: 24 hours
Description: Used to distinguish users.

Name: _gat
Duration: 1 minute
Description: Used to throttle the request rate from Google Analytics.

Name: Clearly randomly generated value
Duration: session
Description: Multilingualism and login verification

Cookie Settings

Website Tracking

We use the web analysis service from Google (Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA). This service is activated when you click on "Allow all cookies" in the cookie banner. This service uses cookies and transmits the data collected by cookies and your abbreviated IP address to Google. We use the "anonymizeIP ()" function, which means that the IP address is transmitted in abbreviated form. The full IP address is only transmitted to a Google server in the USA and shortened there in exceptional cases. Google processes this data on our behalf to analyze the use of our website.

You can prevent the future collection and storage of your data with the help of a browser plug-in. You can download the plugin here: http://tools.google.com/dlpage/gaoptout?hl=de.

You can find Google's data protection declaration here: https://www.google.de/intl/de/policies/privacy

With the help of an opt-out cookie, which is set when you click the link below, you can also prevent Google Analytics from collecting data for this website.

Disactivate Google Analytics

Reservation Tools

If you reserve a table via our website, you will be redirected to aleno AG's reservation system. The following data is collected from you when you make a reservation and forwarded to aleno AG: first name, last name, preferred language, telephone number, e-mail address. You can find the data protection declaration of aleno AG here:  https://www.aleno.me/de/cookie-policy

Take out

If you order online via the take out, you will be directed to the getsby GmbH ordering system in Liqu. The processing of the data takes place on their servers. The privacy policy of getsby GmbH in Liqu can be found here: https://www.gets.by/privacy-policy/ 

Contact Us

If you contact us by email, the data you provide will be stored by us for six months in order to process the request and in the event of follow-up questions. We do not pass on this data without your consent.

Your Rights

In regards to your data and your rights, you have the rights of access, rectification, deletion, limitation, data portability, revocation and objection. If you believe that particular processing of your data violates data protection law, or if your data protection rights have otherwise been violated in a way, please contact the supervisory authority to make a complaint. In Austria, this is the data protection authority.

You can reach us using the following contact details

Firma: A.E.A Gastronomie Betriebs GmbH
Adresse: Laurenzerberg 2 | 1010 Wien
Firmenbuchnummer: FN203921i | Handelsgericht Wien
Telefon: +43 1 533 78 05
Fax: +43 1 533 78 05 - 13
E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.